Need help with a pickup?
Your Pickups shows your reservation code and current status. Wait for the cook to accept before collecting.
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Contact Us
Questions about a pickup or selling on Chow? Check the guides below or email our team.
Questions about selling?
Read how to join, set up your kitchen, and post food after approval.
Seller guideEmail Chow support
For general questions, email us directly. To contest a specific order outcome, open that order in Your Pickups and use its report option instead. This is not live chat.
Email support@chow-now.comThis opens your email app. If it does not open, send your message to support@chow-now.com.